FAQs
Are your diamonds certified?
Yes. Our diamonds are certified by internationally recognised laboratories such as IGI, GIA, or equivalent gemological institutes.
What are the 4Cs of diamonds?
Diamonds are graded based on Cut, Colour, Clarity, and Carat weight, which determine their beauty and value.
Can diamond jewellery be customised?
Yes. We offer Bespoke services where you can choose the diamond, setting style, and metal to create a unique piece.
How should I maintain my diamond jewellery?
Clean your diamond jewellery with warm water, mild soap, and a soft brush, and store it separately to avoid scratches.
Do your natural diamond come with certification and warranty?
Yes. Every natural diamond comes with an independent gemological certificate (such as GIA or IGI) verifying its authenticity and quality. We also provide a comprehensive warranty covering craftsmanship, along with lifetime free cleaning and inspection services for your peace of mind.
What gold purity do you use in your jewellery?
Our jewellery is crafted using BIS-hallmarked gold, primarily in 9KT,14KT and 18KT purity, ensuring authenticity and durability.
Is your gold jewellery hallmarked?
Yes. All gold jewellery sold by us is BIS-hallmarked, which guarantees the purity and authenticity of the gold
Can gold jewellery be resized or customised?
Most of our gold jewellery pieces can be resized or customised depending on the design. Our team can assist you with specific requests.
What type of silver do you use?
We primarily use 925 Sterling Silver, which contains 92.5% pure silver, known for its strength and durability.
Does silver jewellery tarnish?
Yes, silver may naturally tarnish over time due to exposure to air and moisture. Regular cleaning can restore its shine easily.
How do I clean silver jewellery at home?
You can clean silver jewellery using a soft cloth or a mild silver cleaning solution to remove tarnish and restore brilliance.
Is silver jewellery suitable for everyday wear?
Yes. Sterling silver jewellery is durable enough for daily use with proper care.